+15,000 Happy Patients from +30 Countries

Privacy Policy

1. General Information

This Privacy Policy explains how Clinic Plus One collects, stores, processes, and protects personal information obtained through this website and related communication channels. We are committed to maintaining the confidentiality and security of personal data in accordance with applicable data protection laws and regulations.

2. Data Controller

Under applicable personal data protection regulations, Clinic Plus One acts as the Data Controller responsible for the collection and processing of personal information.

Clinic Name: Clinic Plus One 
Address: Suadiye, Emin Ali Paşa Cd. No:27, Kadıköy / Istanbul, Türkiye
Phone: +90 532 449 99 84
E-mail: info@clinicplusone.com

3. Information We Collect

Clinic Plus One may collect and process the following categories of personal information:

Personal Identification Information

Name, surname, date of birth, nationality, gender, passport or identity details where required.

Contact Information

Phone number, e-mail address, billing address, country of residence, and communication preferences.

Medical Information

Dental history, treatment details, medical reports, prescriptions, X-rays, photographs, and examination results when voluntarily shared for consultation or treatment purposes.

Payment Information

Billing details, transaction records, and payment-related information required for healthcare services.

Technical Information

IP address, browser type, cookies, device details, and website interaction data collected for analytics and security purposes.

4. Purpose of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Organizing consultations and treatment planning
  • Providing healthcare and international patient services
  • Managing appointments and communication processes
  • Improving website functionality and customer experience
  • Fulfilling legal and regulatory obligations
  • Processing payments and operational activities
  • Ensuring website and information security
  • Conducting statistical analysis and service improvements
  • Providing marketing or promotional communication where permitted

5. Sharing & Transfer of Personal Data

Clinic Plus One may share personal data with authorized third parties only when necessary and in accordance with applicable laws.

These parties may include:

  • Healthcare professionals and laboratories
  • Technology and hosting providers
  • Hotel, transportation, or travel partners for international patient services
  • Payment and financial institutions
  • Legal authorities and public institutions where required by law

International data transfers may occur when necessary for healthcare coordination or international patient support services.

6. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal obligations. After the retention period expires, personal data is securely deleted, destroyed, or anonymized.

7. Data Security Measures

Clinic Plus One implements appropriate technical, administrative, and organizational safeguards to protect personal data against unauthorized access, misuse, disclosure, loss, or alteration.

Security measures may include encrypted systems, limited access controls, secure servers, and internal confidentiality procedures.

8. Rights of Data Subjects

Depending on applicable data protection laws, you may have the right to:

  • Request information about whether your data is being processed
  • Access your personal information
  • Request correction of inaccurate or incomplete data
  • Request deletion or restriction of processing
  • Object to certain processing activities
  • Withdraw consent where applicable
  • Submit complaints regarding unlawful processing activities

Requests may be submitted through our official communication channels.

9. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience, analyze website traffic, and optimize functionality. Additional information can be found in our Cookie Policy.

10. Third-Party Services

This website may contain links or integrations with third-party platforms such as social media services, analytics providers, or external booking systems. Clinic Plus One is not responsible for the privacy practices or content of third-party services.

11. Updates to This Privacy Policy

Clinic Plus One reserves the right to modify or update this Privacy Policy at any time. Updated versions become effective immediately upon publication on the website.

12. Contact Information

Clinic Plus One

Emin Ali Paşa St. No:27
Suadiye, Istanbul Turkey
Phone: +90 532 449 99 84
Email: info@clinicplusone.com